Softcase | Velvet | Black Jacques Marie Mage

Quick Shipping and Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL as well as other top global carriers, we are able provide various shipping options. Our warehouse staff is extremely skilled and will package your items according to our exact and precise specifications. Your items are carefully inspected and secured properly prior to shipping. We ship to hundreds of thousands of customers daily across various countries. This is an indication of our dedication to being the largest online retailer worldwide. Warehouses and distribution centres can be found in Europe as well as the USA.

Note: Orders with more than one item will be assigned a distinct processing period for each item.

Prior to shipment, all purchased items will be thoroughly inspected. The majority of orders will be sent within 48 hours. Expected delivery times are between 3-7 days.

Returns

Due to multiple parties, including the factory and the warehouse, we cannot effectively manage inventory. The stock levels may fluctuate at any given time. It is possible that inventory could run out once your order has been processed.

Our policy is for 30 days. If 30 days have passed by since your purchase, unfortunately we can't offer you a return or exchange.

You are able to return a product in the event that it is not used and is in the same condition when you first received it. The item should be returned in its original packaging.